Plumbing problem+ water damage
Burst pipes
Water from a broken pipe moves quickly. If you can safely shut off the supply, do that first. Then tell us where the leak is and whether water is still flowing.
Where is the water spreading?
- Water spraying or flowing from a pipe
- A sudden visible leak at a wall or ceiling
- Water spreading into another room
Stay away from water near electrical equipment and from sagging ceilings. Don’t enter an unsafe area to inspect a leak.
What we’ll ask
Is water still running, which rooms are affected, and can the area be reached safely?
Stop the leak. Then check the damage.
The source · independent plumbing partner
A plumbing partner assesses the damaged line and explains how to stop and repair the source. A callback request is not a confirmed dispatch.
The damage · Dryfront restoration
Once the source is stopped, ask whether affected materials need extraction, moisture checks or drying. The two jobs are explained separately.
Leak fixed, but the room is still wet?
Water damage help →A FEW THINGS YOU MAY BE WONDERING
Before you make the call.
You don’t have to diagnose the problem. Just tell us what’s happening.
What should I tell you first?
Whether water is still flowing, where the pipe is, and which rooms are wet. You don’t need to estimate the damage or choose a repair yourself.
My plumber already stopped the leak. Can Dryfront still help?
Yes. You can request restoration without using one of our plumbing partners. Tell us what was repaired and which areas got wet.
Request a callback
Tell us the problem, location and callback number. In the live service, a person would confirm the details before discussing the next step.
If anyone is in danger, leave the area and call 911.
PREVIEW · Try the request flow